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THE FURNITURE REPAIR BLOG

 

The New Year is here and it’s time to commit to those life-long changes (for a month or two at least!). Whether it’s eating habits, exercising or learning something new, everyone is looking to better themselves – but why not extend that to your home? If you’ve got an item of furniture that’s in need of repair and you haven’t got round to it yet, let Guardsman In-Home Care and Repair help make that your new year’s resolution.

Whether it’s damage from long term use such as peeling of leather or loss of colour, or whether it’s a more sudden accident such as a scratch or a tear (potentially the outcome of the kids playing with their new toys), our expert technicians are here to help.

We are also experts in repairing recliner chairs. Whether the recliner is stuck in position, the handle has broken or the electronic controller is not responding, we can fix it.

With years of experience and proven repair processes, our technicians can breathe new life into your furniture.

Get in touch with us today by calling 0345 600 1899 or email furniturerepair@guardsman.co.uk  for your free quote or to book an appointment with a technician.

It’s that time of year again… High street lights are being switched on & John Lewis has released its tear-jerking advert – that’s right, Christmas is coming! As part of your preparation for guests to arrive, make sure your furniture is in tip top condition with furniture repairs from Guardsman’s In-Home Care & Repair network.

After the fun of Christmas morning and unwrapping presents, Christmas dinner awaits! If you’ve got a chip, dent or scratch that needs repairing give our team a call, because the only damage we want to see at the table is to the food!

Once you’re full to the brim, it’s time to move to the sofa and enjoy a Christmas film. We want you to sit comfortably, so don’t let tears, rips or flat cushions ruin the comfort of your sofa – get them fixed; and if grandad has a favourite recliner seat make sure it’s ready and working so he can put his feet up.

Our expert repair technicians are on hand to ensure your furniture is in full working condition on the big day. To find out more about our services or to ask about any damage you want repaired, call our team today on 0345 600 1899 or email furniturerepair@guardsman.co.uk.

After this customer’s family dog shook flea treatment all over their leather sofa they soon noticed small dots where the leather surface had discoloured. One of our Guardsman technicians was called upon to fix this so that you wouldn’t even know it had been damaged in the first place!

Family pets are important to many of us, and as our pets share the main living space in our homes accidents can easily happen. When this customer applied the regular flea treatment to their pet, the dog naturally shook its fur - spraying the flea treatment everywhere! This caused small discolouration dots to the leather on their sofa.

Unsure of how to resolve the problem, this customer did the right thing and called our In-Home Care & Repair team! Our technicians are experts in furniture repair and leather discoloration is no stranger.

After carefully inspecting the damage, our technician knew exactly which products he needed. First he cleaned the affected area to remove any built up dirt and grime and then applied a liquid dye, which had been accurately colour-matched to the sofa. To maintain the leather’s natural shine, the repair was finished by applying a lacquer coating.

If your furniture has been damaged by pet use, don’t hesitate to get in touch! Call us on 01235 448841 or email furniturerepair@guardsman.co.uk.

Our technicians are experts in restoring all types of furniture including wooden cabinets. These skills were put to the test when faced with a customers bedroom cabinet which was damaged by a candle wax spill, leaving pale streaks flowing down the cabinet doors. Thankfully, our experienced technician had dealt with similar damage before and knew exactly how to resolve it.

The first step was to strip the wax off of the cabinet, leaving no solid residue. Then, to ensure the pale stripes were no longer visible, the technician colour matched the wood, mixed up some paint and applied it to the affected areas. Once this had dried sufficiently, a lacquer coating was applied before a final polish to restore the woods natural shine. The customer was delighted with the results and her cabinet is once again a beautiful feature in her bedroom.

To find out more about wood restoration service, please click here.

One of the most common types of damage we repair on leather is a tear. Whether it’s caused by pets, children or simply from a set of keys, a tear in leather should be repaired as soon as possible for the best results. For this customer, scissors were the culprit.

Not to worry though, for our expert technicians this is a typical cosmetic repair process carried out on a daily basis.

Our technician began by inserting backing gauze which was secured using an adhesive and strengthened the repair. To ensure the repaired area blended back into the rest of the sofa, the technician made sure the grain of the leather was restored. To do this, 2 different resins were used to create a latex patch. The patch was then pressed firmly against another area of the sofa and with the help of a heat gun it moulded around the grain to create a print.

The mould on the patch was then pressed onto the tear using a heat iron which enabled the pattern of the grain to be transferred and blend the tear into the rest of the sofa.

A final key step was to ensure the colour of the affected area matched the sofa. Our tech used a colour spectrometer which tells him the exact makeup of the colour so he can reproduce it. Once the colour was mixed up it was applied to the affected area and a sealant was used to seal it in.

Thanks to the knowledge, experience and expertise of our technician, the customer was left delighted.

Let’s face it, the sight of peeling isn’t the most pleasant whether it’s your sunburnt skin or your leather sofa. Not only does it look unattractive but most of us are inclined to make it worse with constant picking.


When it comes to leather, the main issue is the noticeable difference in colour where the peel occurs. As with the customer on this recent job, the peeling area stands out from the rest of the suite due to colour change, different surface texture and the increased absorption of bodily oils and dirt.


Thankfully, our leather repair expert was able to carry out a cosmetic repair and revitalise the arm cushion. The process involved first cleaning the affected area before mixing up a colour matching dye and re-painting. Once dry, our expert added a lacquer which sealed in the dye and helps protect against future peeling. The end result being that you can’t even tell it was peeling to begin with!


Not only was this customer delighted with the repair, but their leather sofa once again looked beautiful in the main living and entertaining space of their home.  


Top Tip: Real leather is a skin and it needs maintenance just as your own skin does. To prevent your leather from peeling be sure to use a leather conditioner on a regular basis; this will help maintain the softness and suppleness whilst preventing the leather from becoming dry.

We all love a recliner chair. They’re cosy, comfortable and after a long day they allow you to put your feet up and enjoy some rest and relaxation. It’s a time people look forward to.

Unfortunately for this customer, just as they were about to take a well-earned rest, the plastic handle on their chair snapped; meaning the recliner foot rest couldn’t be released. However, a simple call to our friendly In-Home Care & Repair team led to a technician visiting the customer at their home. Our expert reviewed the broken handle and identified which part was needed immediately. As our technicians carry stock in their vans, there was no need to order new parts and the repair could be done there and then.

Thanks to the quick and simple repair it wasn’t long before the customer was back enjoying her recliner chair.

Wood Chip - Before & After

A chip in your wood in the last thing you need. It stands out like a sore thumb and you’re probably wondering how such damage could be repaired – a chunk of wood is missing after all. The cause of this damage? A simple slip of the fingers whilst cleaning and the corner of a dropped picture frame landed on the cabinet – it could happen to anyone! To make things worse for this customer, their wooden bedside cabinet had a high gloss finish and clearly the chip would not shine with the rest of the cabinet. Despite this, our expert wood repair technician in Kent was able to fully restore this customer’s item in no time at all.

How did he do it? The first step was to fill in the chip with hot wax before colour matching the darkness of the wood. He then used a blending crayon which allowed the wax to blend in to the surrounding area. After using a graining pen to add the lines of the grain to the wax, the final step was to apply a lacquer to revive the high gloss finish, making any damage unnoticeable.

Thanks to this cosmetic wood repair the customer can return to enjoying their bedside cabinet and their bedroom as a whole.

You can find out more about our wood repair service here.

Leather Repair Restoration

There’s no job too difficult for our repair technicians and this restoration in London demonstrated just how talented they are. It appeared as though this customer’s brown leather cushion had seen its best days go by. It looked dry, worn and had experienced some colour loss. Luckily, our leather repair specialist was on hand to breathe new life into this sofa.

After first cleaning and then applying a nourishing cream to the leather and allowing it to dry, natural fats were added to eliminate the wear and provide a softer feel. The technician then mixed up a matching colour dye and applied this to the cushion. He finished by applying a layer of lacquer to seal in the dye and provide a resistant surface to protect against wear in the future.

This repair not only brightened up the sofa, it brightened up the consumer’s home and they can once again love their sofa.  

Interiors Monthly 2016

We’re pleased to announce that we recently won the Interiors Monthly 2016 “Best Warranty Provider” award. The awards are one the furniture industry’s highest honours recognising the companies which excel in each category.

Award winners were selected by their peers, which in our case includes the many retailers, manufacturers and suppliers we work with on a daily basis. Outside of the private repair world, we’re the market leader for Furniture Protection Plans in the UK with more than 2.8 million households protecting their furniture with us.

One of the reasons we won this award was due to the outstanding repair work performed by our network of repair technicians and cleaning specialists. We have a network of specialist independent technicians, rather than generalists, which means we deliver a first class service. We organise regular training courses for our technicians to continue to build on their skills and ensure they are up to date on any new materials and the relevant repair techniques. 

Our In-Home Care & Repair service utilises the same network of furniture professionals across the UK to carry out repairs in your home. If you decide to have a repair through us you’ll be receiving the highest quality repair from the best technicians within the furniture industry along with great customer service. We wouldn’t settle for anything other than the best and we’re very proud to be recognised with this award.

Our customers also think we’re pretty good at what we do. In fact, we’re rated 5 stars for our repair work and customer service. You can check out our reviews here.

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